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HHC Webinar: Charting for the Jury: Improving Documentation & Quality Care
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This webinar is presented by the Hospice & Home Health Care Webinar Network. Charting for the Jury: Improving Documentation & Quality Care presented by Susan Keane Baker

When: 3:00 PM
Where: United States
Contact: Hospice & Home Health Care Webinar Network

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This webinar is presented by the Hospice & Home Health Care Webinar Network.

Presenter: Susan Keane Baker, MHA

HPCNM Member pricing: 

Live Webinar 
Recorded Webinar + Free Digital Download 
BOTH Live Webinar and Recorded Webinar + Free Digital Download
      Non-members, please check the pricing at registration.

    CE available through HPCNM for this webinar for RN's and Social Workers (Category I)

      To register, you must follow the link and register through the Hospice & Home Health Care Webinar Network. 


The true importance of documentation is to improve patient care. When records are kept carefully and consistently, the treatment team provides better care. This care experience is a significant event in a patient’s life. If a malpractice suit is filed, the patient will recall the “facts” in minute detail. However, a caregiver’s recollections may be considered unsubstantiated if not properly documented – even if based on standard practice. The patient’s recollections are unsubstantiated, but patients are not obligated to keep records. Fortunately, concise recordkeeping that accurately reflects the care provided and related reasoning carry greater weight with a jury, unless something is done to discredit the records.

In court, the patient’s attorney will often ask how many patients you care for during an average day. That number is then multiplied by the number of days, weeks, and years since the time in question. With so many patients, how can you remember this situation so well? Who did you care for after this patient? Which nurses were on duty that day? What time did you get back from lunch? These issues have nothing to do with the malpractice suit, but can influence the jury to give the patient’s memory more weight. Medical records may be your best friend or worst enemy in the courtroom. If properly prepared, they are the best, and sometimes the only, defense during malpractice litigation.

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