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Complimentary (through 6/30) Webinar: Recognizing & Overcoming Unconscious/Implicit Bias
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On-Demand recording. Available beginning June 16 - June 30. Link below. "Recognizing & Overcoming Unconscious/Implicit Bias" presented by Gloria Turner of Turner Health Care Consulting

6/16/2020 to 6/30/2020
When: On-Demand Viewing
Where: United States
Contact: Hospice & Home Care Webinar Network

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This on-demand (previously recorded) webinar is free for HPCNM members and non-members. 

Continuing education for this webinar is available for our members at no additional cost.
Non-members can pay a $20 CE processing fee. Please see below for full details on how to qualify for CE. 

Register by following the link

Take the necessary steps to provide excellent care to all patients using this relevant and important webinar.


  • Recognize the key characteristics of implicit bias
  • Understand what assumptions trigger bias and why it matters
  • Know your patients and understand cultural differences
  • Have open discussions with staff
  • Defeat unconscious bias


Are you biased? If so, how do you deal with it? If not…are you sure? Implicit bias is a common subconscious trait that manifests in feelings about certain populations, appearances, or mannerisms. Although having implicit bias doesn’t mean you’re a bad person, it can interfere in your job and other situations. The first step to addressing bias is honest self-assessment. Once you’ve recognized it, the best approach is to constantly assess your feelings and how they impact your actions and approach.

Several studies have determined implicit bias exists in healthcare and affects the quality and equity of care. This webinar will speak to assumptions that often trigger these feelings. You’ll learn ways to address such issues head-on with your staff. Open conversation removes the taboo and paves the way for better patient care and outcomes. Since many people don’t realize they have biases, starting the dialogue and developing awareness are the first steps forward!

Attendance certificate provided to self-report CE credits.


This informative session is designed for home health or hospice administrators, clinical managers, business development leaders, hiring managers, agency staff, and field staff, especially those who participate in direct patient and family care.


  • Useful websites
  • List of helpful books

To receive credit for any session, you must complete the following: 

  • 1) Be formally registered for and attend the entire webinar for which you are requesting credit.
    2) Forward to the certificate of attendance you receive after viewing webinar.
    3) Complete and return the CE paperwork that will be sent to you once we receive your attendance certificate.
    Please allow 2 weeks for CE processing.

    Nurses: The Hospice & Palliative Care Network of Maryland is an Approved Provider of continuing nursing education by Maryland Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Code Number: PH14-03-0111-0826. This program meets the criteria for 1.5 contact hours.


    Social Workers: The Maryland Board of Social Work Examiners certifies that this program meets the criteria for 1.5 credit hours of Category I continuing education for social workers in Maryland.

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